Nikesh Arora (Softbank President) – Interview with ThePrint in Delhi (Mar 2016)
Chapters
00:01:00 The Evolution of Commerce and Technology in the Modern World
Key Considerations for Investing in Entrepreneurs: Traction: Investors seek evidence of growth and scale, suggesting long-term potential. Market Opportunity: Entrepreneurs should target large, transformative markets, even if they capture a small share. Differentiation: Unique offerings and a clear value proposition set successful entrepreneurs apart. Passion and Tenacity: Investors seek individuals with unwavering drive, resilience, and a willingness to persevere through challenges. Raw Smarts and Cognitive Ability: Entrepreneurs should possess exceptional cognitive abilities and raw intelligence. Congeniality: Investors value congeniality and the ability to build strong working relationships.
Nikesh Arora’s Decision to Leave Google and Join SoftBank: Desire for New Challenges: After a successful career at Google, Arora sought a new venture that would challenge him intellectually and allow him to explore different industries. Entrepreneurial Spirit: Arora embraced the opportunity to become an entrepreneur again, working closely with SoftBank’s founder, Masayoshi Son, to invest in and support innovative companies. Intellectual Stimulation: Arora enjoys the intellectual stimulation of working with diverse entrepreneurs across various industries and geographies. Reinvention: The move to SoftBank forced Arora to reinvent himself, stepping out of his comfort zone and embracing new experiences.
Convergence of Old and New Economies: Arora challenges the distinction between old and new economies, arguing that technology is transforming traditional industries and creating new opportunities. Computing Power and Connectivity: The widespread availability of powerful smartphones and internet connectivity has empowered consumers and changed societal behaviors. Technological Enablement: Businesses are increasingly using technology to conduct commerce, communicate with customers, and improve efficiency. Efficiencies and Cost Reduction: The convergence of old and new economies can lead to cost reductions and increased efficiencies, benefiting both consumers and businesses.
00:09:24 E-commerce Trends in India: Disrupting Traditional Retail
New Economy vs. Old Economy: The introduction of e-commerce has blurred the distinction between new and old economies. Existing businesses may adapt, compete, or be disrupted by e-commerce.
Market Size and Growth: The largest retailer in India has a revenue of around $6-10 billion. The largest online retailer in China, Alibaba, has a revenue of $400 billion. The three largest e-tailers in India deliver goods worth $15-18 billion to people’s homes.
Convenience and Future Trends: E-commerce offers convenience and is expected to grow significantly in the coming years. In 10 years, online commerce in India is projected to reach $100-150 billion, surpassing the revenue of any single retailer.
Implications for Traditional Retailers: Traditional bricks and mortar retailers face challenges in competing with e-commerce. Purely physical retail businesses may struggle to survive in the face of this shift.
Uncertainty and Competition: The question remains which of the major e-commerce players will survive the competition. Survival depends on factors such as valuation, funding, and overall strategy. However, the consumer trend towards e-commerce is undeniable.
00:12:09 Tech Show Presenting Latest Technology and Business
Show Promotions: Reliance Digital presents “Go Digital” showcasing the latest technology and offering solutions to technology problems. “Let’s Talk Money” discusses investment strategies during market fluctuations and offers tips for saving. “Jazz It Up” is a show featuring 20 contestants competing in various challenges for the grand prize.
Off The Cuff Interview with Rikesh Arora: Discussion of challenges in doing business in India. The need to simplify the process of starting and shutting down companies to encourage entrepreneurship and innovation. The importance of creating incentives to bring manufacturing back to India to promote R&D and innovation.
00:18:03 Important Considerations for Investing in Startups and Manufacturing in India
Investing in Indian Startups: Amitabh emphasized the need for simplifying India’s business environment and addressing exit challenges through the new bankruptcy law. Nikesh highlighted the importance of big ideas, strong propositions, and passionate entrepreneurs with the ability to bring people together.
Manufacturing in India: Veena Kohli, CEO of Vanguard Diagnostics, sought insights on incentives for startup manufacturing companies. Nikesh acknowledged the manufacturing challenge posed by countries with established economies of scale. To compete globally, Indian manufacturers need time, incentives, and concessions to achieve scale and catch up with global standards.
Management Styles: Anil Khaitan, an investor with diverse companies in India, South Korea, and Japan, was asked about his management styles in different countries. Nikesh shared his experience transitioning from a command-and-control approach to investing in smart entrepreneurs with their own execution abilities.
00:21:38 Venture Capital Investments in India's Tech Industry
Investment Philosophy: Venture capital is more about mentorship and advisory, with the ultimate decision-making power remaining with the entrepreneur. The worst-case scenario is a workout situation, where investors must work hard to recover their investment. The best-case scenario is a successful public offering, providing a significant return on investment.
Success Stories of Indian Entrepreneurs: Ritesh Agarwal (OYO Rooms): Transformed the hospitality industry, becoming the largest hotel chain in India in just 24 months. Kunal Bahl and Rohit Bansal (Snapdeal): Pivoted their business multiple times and became one of the top e-commerce companies in India. Bhavish Aggarwal and Ankit Bhati (Ola): Grew their ride-sharing service 18-fold in 18 months, becoming a dominant player in the Indian market.
Micromax Canvas 5 Advertisement: A humorous advertisement highlighting the features and benefits of the Micromax Canvas 5 smartphone, such as its large screen, long battery life, and various apps.
Grow and NDTV Partnership: A collaboration between Grow and NDTV to showcase and support the work of independent filmmakers and content creators.
Mercedes-Benz Advertisement: A promotional video for the Mercedes-Benz GLA, highlighting its ruggedness and off-road capabilities.
Hero MotoCorp Advertisement: An inspiring advertisement focusing on the positive impact of Hero MotoCorp’s products and initiatives on society.
Off the Cuff Discussion: Nikesh Arora discusses the challenges and opportunities in investing in India’s renewable energy sector, emphasizing the need for adequate returns and policy support to attract investment.
Vivek Dhir’s Question: Vivek Dhir asks about the changing nature of skills required in the digital age, given the diminishing importance of speed and memory.
Nikesh Arora’s Response: Nikesh Arora emphasizes the continued importance of problem-solving, analytical skills, and creativity, while acknowledging the need to foster more innovation and out-of-the-box thinking in India’s educational system.
Ritesh Agarwal and OYO Rooms: Ritesh Agarwal, a Thiel Fellow and college dropout, founded OYO Rooms. OYO Rooms rapidly expanded, with a presence in multiple cities. Ritesh was 22 years old at the time of the interview.
SoftBank’s Investment in OYO Rooms: SoftBank invested $100 million in OYO Rooms.
Nikesh Arora’s Admiration for Ritesh Agarwal: Nikesh Arora praised Ritesh’s intelligence and confidence.
SoftBank’s Approach to Company Longevity: SoftBank recognizes that companies go through cycles of growth, aging, and potential decline. To avoid this decline, SoftBank focuses on ensuring a smooth transition from one CEO to the next. SoftBank aims to avoid the pitfalls that lead to companies becoming stagnant and losing their competitive edge.
00:35:44 Trends in Media Consumption and Investment in Startups
SoftBank’s Investment Philosophy: SoftBank invests in young and passionate entrepreneurs worldwide to stay ahead of the curve and avoid stagnation. The goal is to find 5 to 7 entrepreneurs annually and support them, aiming to have a portfolio of 50 to 70 entrepreneurs in 7 to 10 years. This strategy allows SoftBank to ride the wave of successful startups and maintain its position in the market.
India’s Startup Ecosystem: India’s large population, technological boom, and new leadership presented an opportunity for SoftBank to invest in the country’s startup ecosystem. SoftBank invested in 10 companies in India, with 6 of them being successful investments. The success of these investments highlights India’s potential as a startup hub and the opportunities available for investors.
Sustainability and Legacy: The ultimate goal for businesses and individuals should be to build something sustainable that will last for generations. Building something that lasts for thousands of years is the true measure of success and impact.
Unicorn: Chasing the Startup Dream: Unicorn is a show that celebrates the human spirit of exploration, innovation, and competition. The show aims to find the next company valued at a billion dollars. It highlights the challenges and opportunities faced by startups and the journey of entrepreneurs.
Unboxed: The Ultimate Tech Buying Guide: Unboxed is a show that provides viewers with information about the latest gadgets and technology. It features experts who review and recommend the best products in various categories. The show helps consumers make informed decisions about their tech purchases.
00:43:25 Societal Impact of Technological Advancements on Information Access and Processing
The Future of News and Media: Breaking news will increasingly be generated by AI, with computers analyzing social media signals and other data to identify and verify news events. Opinion pieces and analytical content will become more prominent as breaking news becomes automated.
Impact of Information Democratization: The widespread availability of information through devices like smartphones has led to a democratization of information, empowering individuals with access to knowledge and services. This has societal implications, such as the potential for shorter political life cycles and increased accountability of elected representatives.
Technological Advancements and Their Impact: Computers are becoming increasingly intelligent, leading to the delegation of tasks to them. This includes the development of autonomous cars with faster reaction times. The combined computing power of devices in a room can potentially run the grid of a large city, highlighting the untapped potential of idle computing resources.
Challenges in Women Entrepreneurship: The lack of female entrepreneurs receiving funding is attributed to a sample size problem, with fewer women starting businesses compared to men. To address this imbalance, it is necessary to support more women entrepreneurs and provide them with access to funding and resources.
Investing in Startups: Investing in startups involves both excitement and uncertainty, with investors experiencing buyer’s remorse after making investments. However, the opportunity to influence and guide young entrepreneurs, who often have untainted and reformist views of life, can be a motivating factor for investors.
Speaker 19 – Closing Remarks: The speaker expresses gratitude to the guest for participating in the inaugural edition of “OTC” or “Off the Cuff.” The speaker invites the guest to return for a future episode. The speaker thanks the audience for watching the program and encourages them to come back next month for another episode featuring a brilliant guest.
Speaker 25 – Additional Comments: The speaker jokingly asks for salt, fries, and other items, playfully adding to the discussion. The speaker suggests that the number of ideas presented should have been four instead of three.
Speaker 15 – Additional Comments: The speaker humorously remarks on the slow buffering speed of the internet connection. The speaker suggests that the number of ideas presented should have been six instead of three. The speaker makes various suggestions for improvements to a product, including size, features, and appearance.
Speaker 18 – Repetitive Statement: The speaker repeatedly chants the phrase “FEEL THE DUNGEON” multiple times in an enthusiastic and energetic manner.
00:56:18 Exploring Innovative Strategies for Social Engagement and Entertainment
Summarized TV Show Descriptions: British Paints is excited to participate in a TV design show and engage with stakeholders with common interests. “How To” show on NDTV Prime shares small tricks and tips on various topics, including getting internet on a flight, taking perfect selfies, and gaining more Instagram followers. “Farmers for Future” movement encourages viewers to send suggestions for cultivating hope and finding solutions to challenges faced by farmers. “Law, Legality, and Luminaries” is a special series that features India’s leading lawyers, providing insights into landmark judgments and law firms. “The Contrarian” challenges popular beliefs and presents hard facts to reveal the truth behind commonly held notions. A political discussion about Delhi focuses on addressing the issues that matter to the people of Delhi, showcasing their perspectives and experiences.
Additional Points: Reliance Digital sponsors “The Contrarian” show, emphasizing its commitment to providing technology services. The political discussion highlights the need for a deeper understanding of the challenges faced by Delhi and its residents.
Abstract
The Evolution of Indian Entrepreneurship and Technology: Insights and Trends
Investing in Innovation: The Indian Entrepreneurial Landscape
In a rapidly evolving business environment, Nikesh Arora, a seasoned investor, sheds light on the changing dynamics of entrepreneurship and investment in India. Arora identifies market opportunity, differentiation, and the unique qualities of individuals – particularly their passion, tenacity, and cognitive abilities – as critical factors when evaluating startups. His insights reflect a broader trend: the shift from traditional business models towards more innovative and technologically driven ones. This transformation is evident in the growth of online retail in India, with projections indicating a surge to $100-$150 billion in online commerce within a decade.
Additionally, SoftBank’s investment strategy, focusing on young and passionate entrepreneurs, aligns with this shift. By supporting young entrepreneurs and investing in their startups, SoftBank aims to stay ahead of the curve and avoid stagnation. This strategy enables the company to ride the wave of successful startups and maintain its position in the market.
Blurring Lines: New and Old Economies Merging Through Technology
Arora challenges the conventional distinction between the new and old economies, suggesting that technology’s pervasive influence is reshaping all sectors, including commerce, hospitality, and transportation. This technological integration is creating unprecedented opportunities for efficiency and customer experience enhancement.
The future of news and media holds exciting possibilities. Breaking news will increasingly be generated by AI, with computers analyzing social media signals and other data to identify and verify news events. Simultaneously, opinion pieces and analytical content will gain prominence as breaking news becomes automated. This trend is already evident in the media landscape, where AI-powered news generation is becoming more prevalent.
Additionally, Arora’s views extend to the evolution of media, where shifts in news consumption and the proliferation of digital platforms are prominent. Programs like “Go Digital” and “Let’s Talk Money” exemplify this transition, offering guidance in technology and financial matters, respectively. “How To,” a show on NDTV Prime, shares small tricks and tips on various topics, including getting internet on a flight, taking perfect selfies, and gaining more Instagram followers.
Convergence of Old and New Economies: The Digital Transformation
The distinction between old and new economies has been blurred, as technological innovations revolutionize traditional industries. Computing power and widespread internet connectivity have empowered consumers and shifted societal behaviors. Businesses now leverage technology to conduct commerce, communicate with customers, and enhance efficiency. This convergence brings about cost reductions and increased efficiencies, benefiting both consumers and businesses.
The impact of information democratization through technology is significant. The widespread availability of information through devices like smartphones has empowered individuals with access to knowledge and services. This has societal implications, such as the potential for shorter political life cycles and increased accountability of elected representatives. Additionally, technological advancements continue to redefine the boundaries of what is possible. Computers are becoming increasingly intelligent, leading to the delegation of tasks to them. This includes the development of autonomous cars with faster reaction times, highlighting the immense potential of technology.
Entrepreneurial Spirit: The Heart of Indian Business Ventures
The essence of successful entrepreneurship, as Arora emphasizes, lies in the entrepreneur’s passion and ability to innovate. He cites examples like Ritesh Agarwal, who dramatically transformed the hospitality industry, and other entrepreneurs who have shown remarkable adaptability and growth. These stories highlight the importance of a visionary mindset and the ability to navigate challenges, a theme echoed in various TV shows like “Jazz It Up,” which showcases individual talent and determination.
Unicorn, a show that celebrates the human spirit of exploration, innovation, and competition, embodies this entrepreneurial spirit. The show aims to find the next company valued at a billion dollars, highlighting the challenges and opportunities faced by startups and the journey of entrepreneurs. British Paints’ participation in a TV design show exemplifies the involvement of corporates in fostering creativity and engaging with stakeholders.
Government’s Role and Investment Trends
The discussion also touches on the need for governmental reforms to bolster entrepreneurship and manufacturing in India. Simplifying business processes and providing incentives for manufacturing are seen as vital steps to foster innovation and attract investment. Additionally, SoftBank’s investment strategy, focusing on young entrepreneurs, reflects this sentiment, highlighting the potential of India’s favorable demographics and technological growth. The investment philosophy of SoftBank is to find 5 to 7 entrepreneurs annually and support them, with the goal of having a portfolio of 50 to 70 entrepreneurs in 7 to 10 years. This strategy aligns with SoftBank’s desire to stay ahead of the curve and avoid stagnation.
Sustainability and Skills for the Future
Long-term sustainability remains a cornerstone of investment, with a focus on enduring business models. This outlook is crucial in sectors like renewable energy, where policy initiatives are needed to ensure viable returns. Moreover, the development of problem-solving and analytical skills, coupled with creativity and innovation, is emphasized as essential for the next generation of entrepreneurs.
Sustainability and legacy are inextricably linked. The ultimate goal for businesses and individuals should be to build something sustainable that will last for generations. Building something that endures for thousands of years is the true measure of success and impact. Investing in startups involves both excitement and uncertainty, with investors experiencing buyer’s remorse after making investments. However, the opportunity to influence and guide young entrepreneurs, who often have untainted and reformist views of life, can be a motivating factor for investors.
Collaborations and Media Trends
Collaborations, such as the one between Grow and NDTV, illustrate the interconnectivity of industries and the importance of platforms for professional growth. Media trends further reveal the generational shift in content consumption, with a greater reliance on AI for news generation and a move towards more analytical and opinion-based content.
Unboxed, a show that provides viewers with information about the latest gadgets and technology, caters to the evolving media landscape. The show features experts who review and recommend the best products in various categories, helping consumers make informed decisions about their tech purchases. “The Contrarian,” sponsored by Reliance Digital, challenges popular beliefs and presents hard facts to reveal the truth behind commonly held notions.
Challenges and Opportunities for Women Entrepreneurs
Despite the progress, structural challenges remain, particularly for women entrepreneurs. Addressing these barriers is crucial for a more inclusive and diverse business landscape. Shows like “Law, Legality, and Luminaries” and “The Contrarian” reflect this need for diverse perspectives and challenge conventional wisdom. A special series titled “Law, Legality, and Luminaries” features India’s leading lawyers, providing insights into landmark judgments and law firms. Addressing the challenges faced by women entrepreneurs is essential for fostering a more inclusive and diverse business landscape. The lack of female entrepreneurs receiving funding is attributed to a sample size problem, with fewer women starting businesses compared to men. To address this imbalance, it is necessary to support more women entrepreneurs and provide them with access to funding and resources.
Shaping the Future of Indian Entrepreneurship
The Indian entrepreneurial ecosystem is undergoing significant transformation, driven by technological advancements, changing consumer trends, and the dynamic spirit of entrepreneurs. Investors like Nikesh Arora play a crucial role in shaping this landscape, focusing on passion, cognitive ability, and the potential for long-term impact. The evolution of commerce, media consumption patterns, and the challenges faced by sectors like renewable energy and women entrepreneurs underline the multifaceted nature of this transformation. As India continues to embrace technology and innovation, the future of its entrepreneurial ventures looks promising, characterized by sustainability, creativity, and global competitiveness.
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