George Box (UNC Chapel Hill Professor) – The Quality Movement (Jun 1993)


Chapters

00:01:11 Elements of Organizational Transformation in Municipal Government
00:12:07 Innovative Statistical Education: The Legacy of William Gordon Hunter
00:17:58 Bill Box's Contributions to Statistics and Quality Control
00:26:02 Statistical Innovations in Quality and Productivity
00:28:27 Quality Improvement Case Studies
00:30:58 Quality Improvement and the Legacy of Bill Newell

Abstract

“Innovative Leadership and Legacy: Transforming Management and Quality Improvement”

This article delves into the remarkable journeys of two influential figures: Mayor Joe and Dr. Bill Hunter. Mayor Joe, in his transformative management role within the political landscape of Madison, Wisconsin, overcame significant barriers and integrated diverse groups, including labor unions, to achieve extraordinary results in governance. Meanwhile, Dr. Bill Hunter, celebrated posthumously by Dr. George Box, left an indelible mark on the field of statistics and quality improvement. His innovative teaching methods and contributions to statistics, both academically and in practical applications, had a global impact. From improving statistical practices in developing countries to playing a pivotal role in American industry’s resurgence in the 1980s, Hunter’s legacy is multifaceted and enduring.

Main Ideas:

1. Mayor Joe’s Transformative Leadership in Madison:

– Mayor Joe implemented innovative management techniques, facing challenges with a diverse city council and new management philosophies. His experience in Madison, Wisconsin, exemplified overcoming challenges in a political setting. Civil service protection and a non-partisan city council posed obstacles. Overcoming these barriers required finding individuals who could envision and drive change. The city began with manageable projects, selecting individuals with leadership qualities. A team leader and facilitator training program was implemented to facilitate cross-departmental collaboration. The city progressed to citywide training and integrated labor union leadership into the steering committee, comprising council members, union representatives, managers, and frontline workers. The city’s success stemmed from ordinary individuals’ efforts empowered by powerful ideas and techniques.

2. Dr. George Box’s Tribute to Bill Hunter:

– Dr. Box paid tribute to Bill Hunter, highlighting his pioneering work in quality improvement and dedication to the field. Hunter’s academic achievements included a master’s degree in 1962 and a PhD in 1963, leading to his appointment as faculty at the University of Wisconsin-Madison. Box recounts an intriguing incident from his time at Princeton, where Hunter faced unique challenges to enroll in Box’s course, requiring special permission and a scavenger hunt to collect signatures. Despite these obstacles, Hunter demonstrated exceptional dedication and enthusiasm for statistics, attending lectures and absorbing the geometric explanations presented. Box conducted an oral exam for Hunter, covering both easy and challenging questions, which Hunter answered flawlessly. Upon informing the dean’s office of Hunter’s exceptional performance, Box was informed that Hunter had graduated magna cum laude, despite initially being classified as a priority graduate.

3. Bill Hunter’s Impact and Teaching Legacy:

– Hunter’s arrival at the University of Wisconsin marked the beginning of a transformative era in statistics education. He was known for letting students perform experiments, which led to innovative learning and memorable experiences. Bill’s research initially focused on chemical kinetics, experimental design, data analysis, model building, and Bayesian methodology. His work expanded to include statistics in law, statistical consulting, environmental protection, and manufacturing quality. Bill published over 90 articles and received numerous honors and awards. He was a fellow of several prestigious organizations, including the American Association for the Advancement of Science and the American Statistical Association. He received awards such as the Frank Wilcoxon Prize and the Shuler Award. Bill held various leadership positions in professional societies and served on editorial boards. Bill was a dedicated teacher and lecturer, known for his enthusiastic and memorable teaching style. He traveled extensively to teach and consult in different countries, including Nigeria and Yugoslavia. Bill made significant efforts to improve statistical programs in developing countries.

4. Bill Hunter’s Contributions and International Influence:

– Hunter’s research spanned diverse fields, earning him numerous honors and establishing him as a legend in the statistics profession. His role in improving statistical programs in developing countries and his efforts in global education were pivotal. Anecdotes about his problem-solving skills and unique teaching methods, including the use of the song “Experiment,” highlighted his engaging and effective approach. When American industry revived its interest in statistics in the early 1980s, Bill Hunter dedicated a significant portion of his work to research and teaching on improving quality and productivity through statistical methods. His friendship with Dr. Edward Deming led to successful seminars and conferences on quality improvement, inspiring initiatives in Madison and the Wisconsin state government.

5. Bill Hunter’s Enduring Legacy in Quality Improvement:

– Hunter’s collaborations, including with Dr. Edward Deming, led to significant seminars on quality improvement. His university course on quality and productivity attracted diverse participants and led to practical improvements in various sectors. The article concludes with key insights from Hunter’s projects, such as the Quasar plant transformation and the establishment of the Center for Quality and Productivity Improvement, emphasizing his lasting impact on quality management.



In conclusion, the lives and careers of Mayor Joe and Dr. Bill Hunter exemplify transformative leadership and enduring impact. Mayor Joe’s approach to governance in Madison, overcoming barriers, and integrating diverse groups for effective management, and Dr. Hunter’s innovative contributions to statistics and quality improvement, demonstrate the power of visionary leadership and the lasting influence of exceptional educators and practitioners. Their legacies continue to inspire and guide current and future generations in the fields of political management and statistical education.


Notes by: Alkaid