Opening Remarks and Introductions: The event was held during CHI 2016, focusing on the theme of “CHI for Good.” The speakers, Allison “Joe Fish Kay,” Vishal Sikka, and Alan Kay, were introduced as individuals who have significantly contributed to the field of computing and made positive societal impacts.
Vishal Sikka’s Perspective: Vishal Sikka, CEO of Infosys, is praised as one of the best CEOs in the world. He is known for his leadership roles in the industry and his research in artificial intelligence. Sikka emphasizes the need for better collaboration and learning capabilities in the workplace. He believes that teams can achieve more than individuals, and current interfaces lack the necessary features to support effective collaboration.
Alan Kay’s Perspective: Alan Kay is recognized as a visionary thinker in mobile computing and user interfaces. He highlights the importance of learning about pioneers like Doug Engelbart, whose contributions to collaboration were significant but often overlooked. Kay criticizes the lack of progress in addressing fundamental issues in human-computer interaction over the last 35 years. He sees potential for improvement if researchers can focus on these issues without being constrained by peer reviews and incremental improvements.
Conclusion: The discussion highlights the need for improved collaboration and learning tools in the workplace. It also emphasizes the importance of visionary thinking and looking beyond incremental improvements to address fundamental issues in human-computer interaction. The speakers encourage researchers to explore these areas and contribute to the advancement of computing for the greater good.
00:12:13 Exploring Engelbart's Insights on Organizational Improvement, Long-Term Innovation, and
Engelbart’s Ideas and C-Tasks: Engelbart emphasized the importance of C-tasks in organizations for continuous improvement. C-tasks focus on enhancing B-tasks and identifying new A-tasks. Foundations and research organizations are examples of C-tasks that are often overlooked. Investing in C-tasks, like research, can ultimately benefit shareholders.
Incremental Improvement vs. Long-Term Problem Solving: Many tools have not seen significant improvement over decades due to a focus on incremental changes. Considering the long-term use of tools can lead to more substantial problem-solving.
Collaboration at the Operating System Level: Engelbart envisioned collaboration as a fundamental aspect of the operating system, not an add-on feature. This approach allows for seamless and integrated collaboration.
The Power of Different Perspectives: The stickiness and standoffishness of elementary particles drive macro phenomena. Human beings and mammals exhibit cooperative and competitive behaviors at different scales. Cooperation is more beneficial in an age of abundance.
Engelbart’s 1962 Proposal: Engelbart’s 1962 proposal to ARPA laid the foundation for the human interface field. It emphasized the importance of understanding the work of pioneers like Engelbart and Sutherland.
The Need for a Serious Field of Computer Human Interface: The field of computer human interface lacks a serious approach and often resembles pop culture. It lacks a unified mission and doesn’t take its larger responsibilities seriously.
00:17:50 Non-profit Initiatives and Technological Advancement
Vishal Sikka’s Initiatives: Infosys Foundation’s contributions to India: A 2% rule for corporate social responsibility was enacted, influenced by the foundation’s work. Infosys Science Foundation supports scientific research, including the ACM Infosys Award. Infosys Foundation in the US focuses on expanding computer science education.
Alan Kay’s Collaboration with Y Combinator Research: Sam Altman, CEO of Y Combinator: Altman’s curiosity about Xerox PARC’s research outcomes sparked a collaboration. Altman aimed to replicate the successful government funding model of the 1960s, which led to Xerox PARC’s groundbreaking innovations.
Significance of Xerox PARC Research: The research funding during the Cold War era resulted in significant economic impact. Xerox PARC alone generated a gross world product of approximately $35 trillion. This demonstrates the potential of open IP and collaborative research.
Creation of Y Combinator Research: Sam Altman established Y Combinator Research as a non-profit organization. The organization promotes open IP and creates research communities. Initial projects include Open AI and Basic Income.
Pioneers of Computing Technology: Alan Kay describes the early researchers in the 1960s as idealists driven by a vision to create interactive intellectual amplifiers for all people worldwide. Licklider’s vision guided the direction of research, leading to significant advancements like the internet and graphical user interfaces.
The Human Advancement Research Community: This organization, founded by Sam Altman and supported by various companies, aims to address global challenges through research. It consists of notable researchers like Brett Victor, Vi Hart, and Alan Kay himself. The community operates with open IP and a focus on the public good.
Research at the PI Level: In the 1960s and at PARC, research was primarily driven by individual principal investigators rather than top-down directives. This approach allowed for a diversity of perspectives and a rich exploration of future possibilities.
Collaboration and Community: The computing community in the 1960s consisted of various universities, government think tanks, and research groups. The collaboration and exchange of ideas within this community fostered innovation and the development of groundbreaking technologies.
Xerox PARC’s Role: Xerox PARC’s mission was to refine and practicalize the research funded by ARPA. While PARC was less focused on radical new ideas, it successfully produced practical solutions to networking, interaction, and computing power challenges.
Addressing Big Problems: A question from the audience highlights concerns that the emphasis on VC-funded startups may hinder the resolution of larger societal issues. Kay cites Negroponte’s observation that even a simple infrared urinal possesses more knowledge about an individual’s activities than their computer.
00:29:28 Engineering vs. Art: Exploring the Balance in Technological Innovation
Balancing Startups and the Larger Picture: The focus on startups, especially VC-funded ones, can hinder solving big problems compared to government-funded environments. There’s a need to step back and recognize that startups have a different dynamic than real research.
Beyond Startups and Engineering: Startups are vital, but they represent the young phase of our industry. Engineering, while essential, shouldn’t be confused with invention and innovation. Engineers design airplanes for practical use, while scientists and mathematicians explore theoretical possibilities.
The Genius of Michelangelo and Ivan Sutherland: Michelangelo’s vision and dedication to painting the Sistine Chapel ceiling exemplify the balance between engineering and art. Ivan Sutherland, a self-described engineer, had brilliant and audacious ideas that he implemented himself, pushing the boundaries of computing.
The Heuristics of Research and Creativity: In computing, many interesting aspects cannot be proven mathematically. Researchers and creatives build and experiment to understand their ideas, leading to enlightened engineering. Artists like Michelangelo, who also designed the Dome of St. Peter’s, exemplify this harmonious blend of art and engineering.
00:35:35 Collaboration and Innovation: The Infosys Approach
Collaborative Learning and Innovation: Seymour Papert believed in creating master learners rather than master teachers, emphasizing collaborative learning communities where everyone learns together. Vishal Sikka’s startups and foundations prioritize collaboration and foster a sense of collective learning.
Infosys’ Startup Fund and Research Approach: Infosys has a $500 million startup fund and invests an amount comparable to its foundation funding in startups around the company. The company emphasizes that innovation is not limited to a specific team or location; rather, it aims to create a mindset where everyone is an innovator.
Research at Infosys: Infosys avoids separating research from the rest of the company, recognizing that innovation can come from any employee. The company’s “zero distance” concept involves 200,000 innovators who actively think about solving problems and driving change.
Innovation Mindset: Infosys believes that fostering an innovation mindset involves embracing experimentation, learning from failures, and continuously seeking opportunities to improve. The company encourages employees to think creatively, challenge assumptions, and collaborate across teams to drive innovation.
00:38:32 Tools for Innovation and Learning in the Digital Age
The Need for Innovative Practices: Traditional best practices are not innovative and limit creativity. Outsiders can provide fresh perspectives and innovative ideas. Encouraging a culture that values innovation is crucial for progress.
Limitations of Current Tools: Current tools often lack the features needed for effective collaboration. Simple improvements, such as eye contact in robots, are overlooked. The lack of undo functionality in many devices is a glaring issue.
The Importance of Cultural Learning: Traditional cultures rely on learning by remembering and recalling past experiences. In modern times, we need to adapt our learning methods to a world of constant progress. Cultural learning through interaction with others is essential for many people.
The Challenge of Teaching: The goal of learning to read in the 19th century was to learn how to learn from reading. The mismatch between the need for good teachers and the difficulty of finding them persists today. The internet provides the potential for widespread distribution of educational materials, but the lack of good teachers remains a challenge.
The Importance of Special Interfaces: Computers have the potential to go beyond books in terms of teaching and learning. Interfaces that help us see better and comprehend complex ideas are needed. The focus should be on creating interfaces that adapt to human genetic propensities.
The Enduring Significance of Classic HCI Research: Classic HCI research, such as McCarthy’s Advice Taker paper, remains relevant today. Programs of Common Sense by McCarthy highlights the importance of systematic approaches to user interfaces. Interfaces that help us see beyond our senses and time horizons are valuable.
00:47:02 Training Wheels as a Horrible User Interface
Technology and Human Nature: Technology has the potential to enhance human abilities and encourage individuality. User interfaces should facilitate differences rather than enforce conformity.
Training Wheels as a Metaphor: Training wheels on bikes symbolize a restrictive user interface that limits the potential of users. The goal is to provide user interfaces that empower users to explore and express their individuality, rather than hinder it.
Abstract
“Visionary Perspectives on Computing: A Conversation with Alan Kay and Vishal Sikka”
In a pivotal conversation at “CHI for Good,” moderated by Joe Fish Kay, computing visionaries Alan Kay and Vishal Sikka offer profound insights into the future of computing, emphasizing the essential roles of collaboration, learning tools, and visionary thinking. Held during CHI 2016, the discussion centered around “CHI for Good.” Panelists Allison “Joe Fish Kay,” Vishal Sikka, and Alan Kay were introduced as individuals who have significantly impacted the computing field and made positive societal contributions. Alan Kay, renowned for his groundbreaking contributions to mobile computing and graphical user interfaces, critiques the current focus on incremental improvements and calls for a more visionary approach that values the legacies of pioneers like Doug Engelbart. Vishal Sikka, CEO of Infosys, underscores the transformative potential of interfaces for teamwork and knowledge sharing. This dialogue not only sheds light on the current state and future of computing but also delves into broader societal issues and the vital interplay between technology, education, and human advancement.
Comprehensive Article:
Introduction to the Conversation:
A recent conversation at “CHI for Good” brought together two influential figures in computing: Alan Kay, a pioneer in the field, and Vishal Sikka, CEO of Infosys. Moderated by Joe Fish Kay, the discussion aimed to shed light on the future of computing, exploring both imminent and distant horizons. Vishal Sikka is widely recognized as one of the world’s top CEOs and is known for his industry leadership roles and research in artificial intelligence.
Visionary Perspectives on Computing:
The conversation at “CHI for Good” with Alan Kay and Vishal Sikka revolved around several key themes that are vital for the advancement of computing. Alan Kay, drawing from the legacy of Doug Engelbart, criticized the current trend in computing which focuses on incremental improvements rather than visionary thinking. He emphasized the need for a shift towards more ambitious, pioneering approaches in the field. Complementing Kay’s perspective, Vishal Sikka discussed the untapped potential of collaboration tools in enhancing teamwork and fostering innovation. He envisioned interfaces that could revolutionize how we work and collaborate, thus advancing the field significantly. The session concluded with a call for a renewed focus on these critical aspects to shape the future of computing for societal benefit.
The Legacy of Engelbart and the Role of Non-Profits:
The conversation paid homage to the visionary work of Doug Engelbart, stressing the importance of addressing fundamental issues in computing. Engelbart’s contributions, often underappreciated, set the foundation for a mature approach in human-computer interaction. Sikka’s discussion on collaboration and learning tools supported this central theme, emphasizing their potential in driving innovation. Non-profit organizations like Infosys Foundation and Y Combinator Research, through their commitment to the general good and scientific research, play a crucial role in fostering a broader and more inclusive approach to technological advancement. These entities, along with the input of figures like N. R. Narayana Murthy, Sudha Murthy, and Sam Altman, illustrate the significance of non-profit efforts in shaping the future of computing.
The Collaborative Spirit of Early Computing Research:
Reflecting on the rich collaborative environment of early computing research, Kay highlighted the role of universities, government think tanks, and early-stage companies in fostering innovation. He contrasted this with the limitations of current top-down management approaches and emphasized the need for interfaces that enhance human perception and understanding.
The Contemporary State of Research and Innovation:
Sikka critiqued the current focus on “best practices” in the services industry, advocating for a shift towards exploring new methodologies and paradigms. This approach, he argued, is vital for embracing innovation and recognizing the inherent value of learning from failures.
The conversation underscored the critical roles of collaboration, learning tools, and visionary thinking in shaping the future of computing. It highlighted the necessity to address fundamental issues in human-computer interaction and the importance of looking beyond incremental improvements. The discussion also emphasized the role of non-profits and research organizations in fostering innovation and advancing scientific research. Ultimately, it called for a balanced approach that considers both immediate business objectives and long-term societal challenges, acknowledging the interconnectedness of technology, education, and human advancement.
Supplemental Information:
The early visionaries of computing, like Alan Kay, were driven by the ideal to create interactive tools for global intellectual advancement. The Human Advancement Research Community, founded by Sam Altman, exemplifies this spirit, working on global challenges with a focus on the public good. Research at the principal investigator level in the 1960s, especially at PARC, allowed for a diversity of perspectives and explorations of future possibilities.
The computing community of the 1960s, consisting of universities, government think tanks, and research groups, was marked by collaboration and innovation. Xerox PARC played a key role in refining ARPA-funded research, focusing on practical solutions to computing challenges. Concerns about VC-funded startups potentially hindering the resolution of larger societal issues were raised, emphasizing the need for a broader perspective.
Kay and Sikka highlighted the balance between art and engineering in computing, citing examples like Michelangelo and Ivan Sutherland to demonstrate the fusion of creativity and technical prowess. They discussed the significance of collaborative learning and innovation, with Sikka’s foundations and startups emphasizing this approach. Infosys’ investment in startups and its innovation-centric culture underscore the company’s commitment to continuous improvement and experimentation.
In addressing the challenges of creating innovative practices in Human-Computer Interaction (HCI), the speakers noted the limitations of current tools and practices. They pointed out that simple yet crucial improvements, such as effective collaboration features and undo functionalities, are often overlooked in current technologies. The conversation also touched upon the importance of cultural learning and the challenges of teaching in the modern world, highlighting the need for special interfaces that adapt to our evolving learning methods and enhance our ability to comprehend complex ideas.
Concluding the discussion, the speakers reflected on the enduring significance of classic HCI research and its relevance in today’s technological landscape. They emphasized the potential of technology to enhance human abilities and encourage individuality, advocating for user interfaces that empower rather than restrict users. The metaphor of training wheels was used to illustrate the need for interfaces that allow for exploration and expression of individuality.
The conversation between Alan Kay and Vishal Sikka at “CHI for Good” provided a comprehensive perspective on the past, present, and future of computing. It emphasized the critical roles of visionary thinking, collaboration, and innovative learning tools in advancing the field and addressing broader societal challenges. This dialogue serves as a reminder of the interconnectedness of technology, education, and human advancement, calling for a balanced approach that values both immediate objectives and long-term societal benefits.
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